THIS IS AN INTERNAL POSTING FOR APHA EMPLOYEES ONLY
Recruiting and retaining members is a crucial part of APHA’s strategic plan to grow and strengthen the public health workforce to improve health outcomes for all. The Member Unit Program Manager facilitates the flow of information among member units, and between member unites and APHA. The individual supports 33 Sections and Special Primary Interest Groups (SPIGs), plus several committees. The Manager will join a small team that carries out day-to-day administrative operations and a variety of projects/initiatives surrounding member engagement.
Budget Management: Manages over 70 Section budgets; collect and process expenses/reimbursements, distribute budgets and account balances. Monitor grant activity. Communication: Manage and organize Sitecore web pages for member groups and committees, train leaders on editing Sitecore content management system. Educate Sections and SPIGs on APHA brand and writing style guidelines. Programming: Coordinate complex annual Section electronic elections with outside vendor. Organize Annual Meeting programming: Committee and Section catering orders, booth logistics, awards (promotion, scholarships and travel reimbursements). Governance: Committee of Membership (COM) - Set annual goals with committee chair. Initiate and manages committee projects (i.e. lapsed member mailings, engagement programs, etc.) Support committee, writes agendas, minutes and schedules conference calls/meetings. Leadership Pathways Subcommittee - Work with executive committee leaders to identify ways in which members can become more involved in the Association. Inter-Sectional Council Steering Committee – Support Deputy Director of Membership Services ensuring that the member units goals are aligned with the APHA Strategic Plan through the use of annual work plans and reports. Membership Recruitment & Engagement: Write, administer and analyze membership surveys to yield feedback on engagement/retention efforts. Work with Deputy Director to collect and share membership engagement best practices. Membership Miscellaneous: Hire and manage department interns, collaborate with other departments to develop promotional and communication plans to cross-market member benefits. Perform other professional duties as may be required.
College degree (BA/BS) and 3-5 years of experience in assisting member units. Experience in accounting, project management, marketing/communications, and event planning. Excellent interpersonal and communication skills, both oral and written. Strong relationship-building and member service skills. Technology-savvy, with advanced proficiency in Microsoft Office and other Windows related software applications. Strong attention to detail, time management skills, flexibility and proficiency to effectively managing multiple priorities under deadlines. Ability to work well independently and in team settings. Occasional weekend or evening work is expected. Preferred: Experience with member-driven organizations and non-profits. Familiarity with membership database systems (such as iMIS). Exposure to mass email platform, Adobe Connect and Google Hangout webinars, Survey Monkey and Wufoo forms.
Hours: 35 hours a week, full-time, Mon- Fri. (daytime). Number of openings: 1.
APHA employees who meet the requirements and are interested in being considered for this position must upload the following information:
(If you are uploading a pdf document, the document needs to be a file that was created and can be manipulated and converted in order to upload.)
Deadline to apply for this position is November 16, 2018 @5 pm (Eastern Standard Time).
EEO/AA/VETS/DISABILITY. APHA is strongly and actively committed to diversity in its workplace.