Primary customer service contact for member inquiries. Proficiency in iMIS and iMerge. Coordinate with off-site call center including phone coverage and training. Primary point of contact with accounting department on member- related issues. Responsible for working closely with IT department to manage iMIS data integrity, develop queries and troubleshoot data issues. Oversight of Council of Emeritus Members and Early Career Professional activities to include webinars and coordination of events at the annual meeting. Oversee Membership’s booth and assist with Membership events at the Annual Meeting. Primary point of contact with the accounting department.